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Top 10 FAQs

  1. I had to pay for my prescription or dental services. How do I get reimbursed for this amount?
  2. What documentation do I need to provide when I apply for a marriage license?
  3. Are vaccines safe?
  4. Will My Child Suffer Serious Side Effects?
  5. What are the steps involved in getting married in the NWT?
  6. Why Offer Hepatitis B Vaccine To My Child?
  7. Do my seniors benefits begin as soon as I turn 60 years old?
  8. Do I need to get a marriage license before I get married?
  9. Do Adults need to be vaccinated?
  10. My pharmacist told me that my prescription is not covered by Extended Health Benefits. I thought all prescriptions were covered?

I had to pay for my prescription or dental services. How do I get reimbursed for this amount?

Prescription drugs
In most cases, you should be able to just show your Alberta Blue Cross identification card when you pay for your prescription at a pharmacy, and the pharmacist will bill Alberta Blue Cross directly for the amount owing.

In instances where direct billing is not available, you may complete an Alberta Blue Cross Health Services Claim Form and submit it with original receipts within 12 months of the date the expense was incurred. Reimbursement will be made to you at your home address.

Dental Services
Alberta Blue Cross allows all dental offices to bill Alberta Blue Cross directly for services provided to you. If your dentist accepts this method, just show your card and you will only be required to pay amounts not covered by your plan.

Note: Claims must be submitted within 12 months of an expense being incurred.

What documentation do I need to provide when I apply for a marriage license?

Both people planning on getting married must attend the appointment with the Marriage License Issuer. You will need to provide the following documents or information:

  • birth certificate;
  • social insurance number;
  • full names for both sets of parents (including mothers' maiden names);
  • place of birth for both sets of parents;
  • immigration documents (if applicable);
  • divorce certificate(s) or decree(s) (a decree absolute or certificate is required if either person has been divorced, no other divorce documents are acceptable); and
  • death certificate(s) (if either person has been widowed)

Are vaccines safe?

Vaccines are very safe. They are one of the safest tools your doctor or nurse uses. Your arm might hurt after you get a shot, but the pain will go away. In Canada, severe allergic reactions happen less than once per million doses of vaccine. One in a million is the same as one penny in $10,000, or one grain of sugar in a cupful.

Will My Child Suffer Serious Side Effects?

Hepatitis B vaccine usually has no side effects. Your child may, however, experience minor reactions such as redness, warmth or swelling at the injection site, tiredness or slight fever lasting 1-2 days.  More severe reactions are rare and should be reported to your family doctor, local public health unit or health centre. The risk from this vaccine is far less than the risk from Hepatitis B disease.

What are the steps involved in getting married in the NWT?

Application for a marriage licence must be made in person to a marriage licence issuer by one of the parties to the marriage. Marriage licence issuers are located throughout the territory. Call the Health Services Administration Office toll-free at 1-800-661-0830, for information regarding issuers in your area.

Before you apply, you should be aware of the following:

  • The fee for a marriage licence is $50.00.
  • The marriage licence is valid only in the Northwest Territories for 3 months from the date of issue, but can be extended in special circumstances.
  • You should apply at least one day prior to the marriage.
  • In the event that either of the parties to the intended marriage cannot speak English, they must arrange for an independent interpreter to be present during the purchase of the marriage licence.
  • Both parties must be 19 years of age or over. Otherwise, special consents may be required.
  • Proof of age may be required.

Religious ceremonies may be performed by the registered religious representative of your choice.

Civil ceremonies may be performed by marriage commissioners located throughout the Territory.

Why Offer Hepatitis B Vaccine To My Child?

Because of the increase in the number of reported Hepatitis B cases in Canada, immunization is being offered to your child's grade to ensure they are protected well before exposure to the disease.

Do my seniors benefits begin as soon as I turn 60 years old?

You must apply for the program. A seniors program application form will be mailed to you prior to you turning 60. Should you not receive an application form, please contact the Department of Health and Social Services.

Do I need to get a marriage license before I get married?

Most people in the the NWT will need to apply for a marriage license. You can have a registration form completed by a Marriage License Issuer.

Do Adults need to be vaccinated?

Adults need booster shots for Tetanus and Diphtheria every ten years. This maintains your immunity and keeps you safe.

My pharmacist told me that my prescription is not covered by Extended Health Benefits. I thought all prescriptions were covered?

This program provides you with up to 100 percent coverage for eligible prescription drug products as defined in the as defined in the NWT drug benefit list, when the drug is prescribed by a health care professional and dispensed by a licensed pharmacist.

Alberta Blue Cross administers Prescription Drug and Dental Benefits for Seniors on behalf of the Government of the Northwest Territories. Should a drug that has been prescribed for you not be included in the Drug Listing (Health Canada), your physician or pharmacist may submit a request to Alberta Blue Cross on your behalf for prior authorization through the Extended Health Benefits program.